Privacy Policy

1. Information We Collect

• Personal Information: Name, email, phone number, payment details.
• Business Information: Company details, WhatsApp numbers, API usage data.
• Technical Data: Device information, IP address, browser type, cookies.

2. How We Use Your Information

• To provide and maintain our services.
• To process payments and manage subscriptions.
• To send updates, alerts, and promotional messages (where consent is given).
• To improve platform performance and customer experience.

3. Data Security

• All data is encrypted in transit and at rest.
• We implement enterprise-grade security measures to protect customer data.

4. Data Sharing

• We do not sell or trade your personal information.
• Data may be shared with trusted service providers (payment gateways, hosting providers, etc.) strictly to deliver our services.
• We may disclose data if required by law or to comply with legal processes.

5. Cookies

• SmartWhap uses cookies to enhance user experience, analyze traffic, and personalize services.
• You can disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

• We retain data for as long as necessary to provide our services or comply with legal obligations.
• You may request deletion of your account and associated data at any time.

7. Your Rights

• You have the right to access, update, or delete your data.
• You may opt out of marketing communications anytime.
• Requests can be made by contacting us at support@smartwhap.com.

8. Third-Party Integrations

• SmartWhap integrates with third-party apps (e.g., CRMs, e-commerce platforms).
• We are not responsible for the privacy practices of those services.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.